Shipping & Returns

Shipping Policy

Shipping Method & Time

Most orders will be shipped within 2 days. Our warehouse locates in Dalian China. We decide which shipping method based on your location. International shipping time is 7 to 30 days.

Customs Duty

Customs duty is not included in the item price. There may be additional tax during international shipping. 

Return & Exchange Policy

 If you are dissatisfied with your order in any way, don’t hesitate to reach out to our Customer Experience team at kang@dmgrind.com within 7 days since you receive the products.

Please note that we will not accept returns on grinders, kettles, or anything that has been used.