Shipping & Returns
Shipping Method & Time
Most orders will be shipped within 2 days. Our warehouse locates in Dalian China. We decide which shipping method based on your location. International shipping time is 7 to 30 days.
Customs duty is not included in the item price. There may be additional tax during international shipping.
Return & Exchange Policy
If you are dissatisfied with your order in any way, don’t hesitate to reach out to our Customer Experience team at firstname.lastname@example.org within 7 days since you receive the products.
Please note that we will not accept returns on grinders, kettles, or anything that has been used.